Last updated: 10 Jul 2025
Your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our service.
This policy is split into sections:
1. Data We Collect
When you use BandTools, we collect the following data:
- Account Information: Email address, username, name, password and optional website address
- Newsletter Subscribers: Email addresses of people who subscribe to newsletters created using BandTools
- Session Data: IP addresses and user agents for security and authentication
- User Activity: Interaction data tracked via Plausible Analytics (no tracking cookies used)
- Content Data: Newsletters, attachments, and related files uploaded by users
- Inbound Emails: Replies to newsletters are temporarily stored for up to 24 hours before being automatically deleted
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2. How We Use Your Data
We use the collected data to:
- Send newsletters on behalf of users
- Manage subscriptions and payments for paid plans
- Notify users about account activity (e.g. confirmations, subscriber changes)
- Display public newsletter archives if the user opts in
- Monitor service usage and improve performance
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3. Data Sharing
We do not sell or rent your personal data. However, we share data with trusted third parties to provide our service:
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4. User Rights & Controls
- Unsubscribing: Newsletter recipients can unsubscribe at any time via the unsubscribe link in emails
- Account Deletion: Users can delete their account and all associated data
- Access Requests: Users can request access to their data
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5. Data Storage & Security
- User data is stored on Hetzner servers in Europe, Mailgun (EU region), and Backblaze B2 (EU Central region)
- All personally identifiable information (PII) is encrypted at rest
- HTTPS is enforced for secure data transmission
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6. Cookies & Tracking
- Session Cookies: Used for authentication and functionality
- No Tracking Cookies: BandTools does not use tracking cookies for analytics or ads
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7. Legal Compliance
We comply with:
- General Data Protection Regulation (GDPR) for EU users
- California Consumer Privacy Act (CCPA) for California users
EU and California residents can request data access, deletion, or corrections by contacting us.
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By using BandTools, you agree to this Privacy Policy.
We may update this policy periodically, and we will notify users of significant changes.